As a global automotive parts and systems manufacturer grew its North American operations by a factor of ten, back-office functions had been left largely untouched in the aggressive race for scale and market share. Now, the company’s leadership KPMG to help it intelligently automate selected IT, finance and payroll processes, in order to reduce costs and deliver innovation.
Using lean enterprise principles, KPMG helped the company apply “sequence” as a critical value lever, by first triaging existing processes, then redesigning those worth retaining, and only then applying robotic process automation. The company knew efforts to change are sometimes not enough. With KPMG’s help, it’s found own its formula for sustained operational excellence – the right efforts, in the right measure, in the right place, in the right order.
Using robotics, intelligent automation and Lean benchmarks, KPMG has put structures into place that can continuously harvest and replicate the company’s own best practices from around the world. Benefits to the client include:
KPMG combined lean insight, robotic automation experience and project-execution savvy to retool operations in Germany, Austria, the United States, Mexico, Poland, and the United Kingdom. KPMG:
Our approach helps clients prioritize technology investments, sequence initiatives, and secure stakeholder buy-in, keeping all parties focused on ROI-driven project scopes and tangible impact.
We know process redesign impacts culture and behavior, and use change-management insight to help clients navigate the ripple effects of major initiatives. We leave client organizations stronger than we found them – empowered with new training, tools and skillsets they need to compete.
Automotive leaders value the cross-industry perspective KPMG brings to specific disciplines like robotic process automation and lean enterprise, to help them stay competitive.