CIO Insights

CIO blog posts

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  Digital disruption backs up mass transit

  A steep decline in mass transit ridership from emerging technologies and underinvestment encourages civic leaders to reshape mobility.

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  IT leaders are possibly losing their influence in businesses

  The decline in CIOs sitting on boards continues to grow, but influence stays strong

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  Emerging technologies require a foundation of trust

  Gaining customer trust in today’s digital world challenges tech leaders to responsibly harness disruptive technologies.

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  Automate government agency functions in five easy steps

  The right implementation strategy for AI and automation improves productivity and workforce morale while producing cost-savings.

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  Gaining an information edge

  How PE firms can turn data into a competitive advantage

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  IT’s new flexible workforce

  IT needs to deliver value to the business by embracing flexibility with new roles, new skill sets and new priorities.

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  Maximizing marketing spend

  CMOs need to work with their finance and procurement counterparts to understand the factors to manage marketing spend more efficiently.

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  Kick-starting your cloud journey

  An agile risk management strategy enables the business to reap the benefits of cloud-based services to accelerate strategic growth.

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  Calculating customer value

  Brand loyalty. Lower costs. Increased sales and profits. These are just some of the key benefits of quantifying the long-term value of customers. Getting it right requires the CMO and CFO to work together.

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  Building financial acumen in marketing

  Together, CFOs and CMOs can identify the best strategy for building marketing’s financial acumen.

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  Enhancing the return on investment for GRC implementation

  Organizations can deliver quantifiable ROI with governance, risk and compliance investments by tying them to the business strategy.

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  Creating metrics that matter

  Marketing has access to more data, but struggles to get actionable insights. Determining the right metrics requires collaboration.

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  Evolving business through dynamic investment

  Deliver value and innovation faster to the customer by combining IT, Finance, and the business in a venture capitalist approach.

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  The CMO’s new role – Optimizing the customer experience

  In today’s data-driven marketplace, ROI depends upon the chief marketing officer fostering a customer-centric organization.

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  Payroll’s climb up the strategy ladder

  Globalization, increasing legislative complexity, rapid developments in digital technology, and changes to global data privacy are creating opportunities to build payroll into a strategic entity.

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  Becoming the data steward

  CIOs step up in the new battleground for business growth –- the customer experience.

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  Today’s top 3 technology game-changers

  IoT, AI and robotics will drive profound changes to businesses, consumers and society.

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  5 non-technical considerations for successfully scaling modern delivery

  Companies that are trying to adopt the principles of native digital enterprises increasingly realize that there are several critical steps that they can’t ignore to achieve frictionless agility at scale.

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  Considerations and concerns for IT outsourcing

  When done correctly, outsourcing can help your business succeed in today’s increasingly complex world by reducing costs, enhancing value, improving services and instilling innovation.

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  The Harvey Nash/KPMG 2018 CIO Survey, Part 3

  At top transformation priority: Enterprise-wide customer centricity

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  Plugging into gig economy & its disruption of traditional talent model

  Self-employment has been on the rise and is becoming widely referred to as the “gig economy.” With one in every three Americans working as a freelancer, this movement goes far beyond popular examples like Uber and TaskRabbit.

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  The role of the strategic thinker and business partner

  Cultivating a staff with strategic partnering capabilities can help drive better business outcomes

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  The Harvey Nash/KPMG CIO Survey 2018, Part 2

  Troubles on the transformation front: From tackling cyber risk to dealing with data

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  The Harvey Nash/KPMG 2018 CIO Survey, Part 1

  The transformational CIO: Strategy, investments and navigating a digital future

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  Cloud financial management is key to effective, affordable migration

  IT executives are expected to help transform the business, handle changing data privacy and security regulations, protect the organization, and innovate while balancing governance.

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  Mid-sized organizations should consider SaaS DevOps

  Mid-sized organizations hoping to use DevOps often have difficulty undertaking an end-to-end transformation and usually don’t see the immediate value that large organizations see.

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  Everyone must go all in for modern delivery

  There is much to be gained from the methods of modern development and delivery. However, the technology function is having trouble keeping up with the numerous demands of businesses today.

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  The four fundamentals of customer-centric digital transformation

  To be successful in today’s digital world, you must meet the increasing expectations of customers and have a strong digital strategy.

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  The shift from VMs to cloud containers

  While your company probably uses virtual machines (VMs) on premises and in the cloud, the developers are likely adopting containers.

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  Service level agreements: Red and green signals

  Service level agreements (SLAs) remain an essential part of outsourcing contracts, establishing the scope, quality, and responsibilities of service delivery reporting of the IT services agreement.

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