Insight

Improving performance during dynamic market changes

When a 100-year-old baking distribution business experienced major shifts in its industry and in customer buying behavior, it faced the challenge head-on and prepared to transform itself for its next.

Improving performance during dynamic market changes

When a 100-year-old baking distribution business experienced major shifts in its industry and in customer buying behavior, it faced the challenge head-on and prepared to transform itself for its next century of business.

Our KPMG team helped the company refine its strategic vision, articulate the business case for the required investments, prioritize change efforts, and identify low-hanging-fruit initiatives that generated near-term operational savings that the business then invested in new growth opportunities. The business’ ambitious journey led it to a new operating model.

Another client—a major bookseller—faced different challenges: Sales and store traffic had declined as consumers bought more and more books online and margins eroded as operating costs and pricing pressure increased. After getting executive buy-in, we helped the business identify and prioritize 25 strategic initiatives to stem revenue loss and increase EBITDA significantly.

In these cases—and others like them—we helped senior executives, including chief operating officers and other operations leaders, take a holistic view of the business so they could react to changing market conditions and take action to position themselves for enterprise-wide sustainable performance improvement.

In every case, KPMG’s defined set of systems and tools helped COOs and other leaders set the right course for improvement, choose priorities and track progress toward goals. Together, we identified and responded to each company’s unique challenges quickly and jumpstarted momentum to launch them on a journey of performance innovation. Our approach is:

  • Rigorous: We help our clients gain deep insights into their business and develop a roadmap for creating future value based on a rigorous data analysis.
  • Rapid: Our clients get business-changing strategies fast, enabling them to act quickly to drive improved business performance.
  • Results-driven: Business leaders realize bottom-line performance with a clear return on investment.
  • Real partnership: We develop and collaborate with our clients’ teams to execute plans designed to achieve sustainable results.

Elevate—our Performance Improvement solution—combines our deep talent, intelligent tools, extensive capabilities, and breadth of experience to deliver and implement lasting change. Improvement opportunities tie back to our clients’ corporate and portfolio strategy, systems and tools, and governance structure.

Learn more about how companies ranging from bakers to booksellers find success amidst challenging market conditions and exciting opportunities.

Contact us

Scott Rankin

Scott Rankin

Principal and the US Strategy Service Line Leader, KPMG LLP

+1 617-988-1474
David Roszmann

David Roszmann

Principal, Corporate Strategy, KPMG US

+1 858-956-9160