Drive a successful digital transformation to stay competitive and disrupt your industry through trust, self-awareness, and positivity.
Continuous technological advancement is not only changing daily life for people around the world but also rapidly changing the competitive landscapes in which businesses operate. For business leaders, resilience training and change management are no longer sufficient. Companies need to embrace digital transformation with the understanding that, for many, if you’re not a disruptor, you’re likely being disrupted.
Although digital transformation can come in a variety of shapes and sizes, the process typically includes the following three foundational steps:
While technology is instrumental in any digital endeavor, a company’s workforce holds the key to its success or failure. People are a company’s most valuable asset; they know the needs and pain points of customers, and equally important, they know their own strengths and weaknesses. Their insights and experiences must be leveraged to ensure the company’s transformation process is custom-fitted for the organization’s unique needs and objectives, and not some generic vision.
Change efforts are most successful when all employees “own” the decisions.
Transformation does not necessarily require wholesale change. These processes are really about doing the hard work of introspection and charting out forward paths.
Companies that take the courageous step of removing all blinders to their respective realities can produce real insights. To do so, they will need to honestly answer a set of vital questions, including:
With engaged employees, a self-aware company can successfully undertake its digital transformation by following several key tenets:
Change is never easy, but it is achievable by following the principles shared here. Digital transformation is a journey, not a precise destination, and it will be different for every company. Learn more on how to become a future-ready digital leader with our recently released Harvey Nash/KPMG CIO Survey 2019.