Training can play a crucial role in helping to increase employee productivity and organizational performance—ultimately, a win-win for the business and the people it supports. However, when it comes to delivering effective training and the processes required to optimize learning for the organization, our research indicates that there’s room for improvement for most organizations across a variety of processes.
In this research, we examine organizations along these training process capabilities:
- Learning strategy
- Content design and development
- Reporting and analytics
- Learning administration, logistics, and help desk services
- Learning assessment
- Curriculum management
- Learning technology
- Instructor training delivery services
Organizations that can harness learning solutions will produce more effective training, adopt training practices that foster a learning culture, and see those effects reflect in business results. Since there is no one-size-fits-all approach to training, organizations must be mindful of selecting the right tools and technologies that can increase the effectiveness of the training they deliver.