Can innovation be outsourced?
It’s a seemingly simple question, but one with enormous implications as companies of all shapes and sizes embrace the importance of rapid digital transformation as the essential driver for ongoing business evolution, growth, and viability.
Innovation, of course, fuels digital transformation, which is why company leaders today are urgently focused on fostering a culture of innovation from within while seeking external partners and technologies that give them an entrepreneurial jump-start.
But amid all of this corporate lean-in to agile thinking and continuous evolution, churning away in the background are the old reliable managed services partners: The Information Technology Outsourcing (ITO) providers that have been keeping a steady hand on core functions like company data centers, servers, networks, and more—and almost certainly not innovating.
So, to reframe the question, these days every company needs to be asking: “Is my outsourcer innovating?” And for most companies, the answer is almost certainly a painful, “Nope—not even close.”