A little less jingle this holiday season

KPMG consumer pulse survey | 2022 holiday report

Insight

A little less jingle this holiday season

KPMG consumer pulse survey | 2022 holiday report

 

In September 2022, KPMG polled more than 1,000 consumers across the United States to learn about expected consumer spending and shopping habits, and holiday gathering and travel plans.Responses show that in a year in which most consumers (78 percent) have maintained or increased their household income2 and are increasingly willing to shop, travel and gather in-person, concerns over rising prices are quelling the overall holiday shopping outlook.

    

Consumers will try to create the same holiday magic with less

Red hot inflation is the grinch that could spoil seasonal success for retailers—if they fail to adjust to evolving consumer habits. Eighty-five percent of shoppers are at least somewhat worried about inflation, notably more than stockouts (63 percent) and shipping delays (57 percent).4 Consumer concerns regarding inflation are driving more conservative holiday spending, as shoppers continue to confront sticker shock online and in-store.

Affordability is top-of-mind in seasonal shopping choices

Households will up their holiday spending this year, but it won’t translate to more gift-giving or more extravagant presents and events. Average anticipated holiday spend for 2022 is $1,072, an increase of 6 percent over last year3. However, considering inflation rates, the findings show consumers approaching this season with reserve.

 

   

 2022 Holiday shopping concerns

   

 Holiday shopping plans, 2021 versus 2022 planned​

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

Too much and not enough inventory

While 80 percent of respondents expressed concerns over inventory shortages in 2021, this seems to have flipped in 2022 with 59 percent of them anticipating minimal shortages. Additionally, 30 percent of executives expect no shortages, compared to only 3 percent that expressed little or no concern over shortages.4

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

Too much and not enough inventory

While 80 percent of respondents expressed concerns over inventory shortages in 2021, this seems to have flipped in 2022 with 59 percent of them anticipating minimal shortages. Additionally, 30 percent of executives expect no shortages, compared to only 3 percent that expressed little or no concern over shortages.4

Ringing in the new year with a recession?

While most respondents in our survey are expecting and preparing for a recession in the next 12 months, many believe it will not be too severe and predict it will less than a year.5   

    

Big sales events are the darlings

Inventory problems concern the majority of consumers, but reactions will be somewhat constrained, positioning Black Friday and Cyber Monday to be the most important days on the retail calendar. Most holiday shoppers plan on shopping Black Friday (60 percent) and approximately 51 percent plan on shopping Cyber Monday with Prime Day is not far behind. 5

Gatherings are back, but they’ll cost you

In 2022, there will be a slight uptick in holiday travel6 and marginally more attendance at holiday events.7 What consumers spend to be together—on things like party food and plane tickets—are expected to rise considerably. Nearly 9 in 10 (88 percent) of consumers say price increases are the reason they expect to spend much more on groceries this season: The average expected increase in grocery spend is a whopping 18 percent.8

    

   

  Consumer shopping plans by sales event


 Reasons why consumers expect to spend more on groceries this
 fall/winter

Footnotes

  1. Consumer pulse survey, Holiday report, KPMG LLP, September 2022. Survey fielded September 2022. (All slides referenced in this report are from this source unless otherwise noted).
  2. Slide 3
  3. Slide 14
  4. Slide 28,28,30
  5. Slide 24
  6. Slide 36, 37
  7. Slide 32
  8. Slide 11
A little less jingle this holiday season
Consumer pulse survey 2022- Holiday report
KPMG consumer pulse survey
Full analysis of KPMG survey results

Contact us

Matt Kramer

Matt Kramer

National Sector Leader, Consumer & Retail, KPMG LLP

+1 614-241-4666
Duleep Rodrigo

Duleep Rodrigo

National Advisory Leader, Consumer & Retail, KPMG US

+1 949-278-2899
Julia Wilson

Julia Wilson

Principal, Advisory Strategy and ESG, KPMG US

+1 404-222-3511
Monica Rodriguez

Monica Rodriguez

Director Advisory, Strategy - PDT, KPMG US

+1 917-671-7973