Insight

Thriving in an AI World: Healthcare insights

Healthcare organizations have opportunities to use artificial intelligence to improve productivity, reduce risk, and save lives.

Melissa L. Edwards

Melissa L. Edwards

Managing Director, Digital Enablement, KPMG US

+1 703-286-8207

Vince Vickers

Vince Vickers

Principal, Enterprise Solutions, KPMG US

+1 317-616-2525

Few industries have more opportunities to use artificial intelligence (AI) for the common good than healthcare. As healthcare providers use the technology to automate back-office processes and boost productivity, they will have even more time to apply AI to improving patient health: helping to reduce operational risks to provide safer patient care, and pinpointing evidence-based approaches to diagnosing and treating.

There’s room, though, for many healthcare organizations to move faster toward seizing these opportunities. According to the 2021 KPMG Thriving in an AI World report, 82% of healthcare executives say they would like their organization to move more aggressively in adopting AI.

Healthcare organizations will need to confront the potential challenges to AI adoption—such as privacy violations, cultural resistance from workers, and bias that could lead to inaccurate results that impact some segments of society differently. Only then can AI drive meaningful results.

Thriving in an AI World: Healthcare insights
Healthcare organizations have opportunities to use artificial intelligence to improve productivity, reduce risk, and save lives.
In healthcare, we are not just talking about using artificial intelligence to know customers better or to reduce expenses. We’re talking, in some instances, about saving lives.
Vince Vickers, Principal, Healthcare Consulting, Industry Leader

Our research across 950 business decision-makers in seven industries uncovers how leaders are using AI to solve major industry problems. Explore the study findings to help evolve your AI strategy.