Government leaders are broadly optimistic about the promise of AI, with 79% indicating they are confident it could improve bureaucratic efficiency, according to the 2021 KPMG Thriving in an AI World report. In fact, 44% of government executives say their organizations accelerated adoption of AI in response to the COVID-19 pandemic, and 77% wish their organizations would adopt AI technology even more aggressively.
However, many government entities continue to make do with antiquated information systems that can’t perform with the speed and agility of today’s cloud-computing platforms—along with facing other business challenges and risks related to AI adoption.
In this report, discover the great potential for AI to improve government’s capabilities and several areas where government could have a role to play in overseeing AI.
Our research across 950 business decision-makers in seven industries uncovers how leaders are using AI to solve major industry problems. Explore the study findings to help evolve your AI strategy.