Insight

Thriving in an AI World: Government insights

Some government agencies are highly sophisticated users of artificial intelligence, but broader adoption of the technology lags.

Robert M. Dwyer

Robert M. Dwyer

Principal, Advisory, FED Digital Lighthouse, KPMG US

+1 703-286-8590

Government leaders are broadly optimistic about the promise of AI, with 79% indicating they are confident it could improve bureaucratic efficiency, according to the 2021 KPMG Thriving in an AI World report. In fact, 44% of government executives say their organizations accelerated adoption of AI in response to the COVID-19 pandemic, and 77% wish their organizations would adopt AI technology even more aggressively.

However, many government entities continue to make do with antiquated information systems that can’t perform with the speed and agility of today’s cloud-computing platforms—along with facing other business challenges and risks related to AI adoption.

In this report, discover the great potential for AI to improve government’s capabilities and several areas where government could have a role to play in overseeing AI.

Thriving in an AI World: Government insights
Some government agencies are highly sophisticated users of artificial intelligence, but broader adoption of the technology lags.
There is tremendous reason for optimism around government use of AI, regardless of the hurdles that must be overcome […] With AI, we’re equipping government with a tool that can help solve previously unsolvable problems. That’s a goal worth pursuing.
Rob Dwyer, Principal, Federal Consulting, Industry Leader

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