Insight

Thriving in an AI World: Financial Services insights

Financial services firms see artificial intelligence as a tool for improving productivity, managing risk, and generating growth.

Agnel Kagoo

Agnel Kagoo

Principal, Financial Services, KPMG US

+1 949-885-5512

Findings from the 2021 KPMG Thriving in an AI World report show that many financial services executives see an opportunity to grow their organizations by leveraging the potential of artificial intelligence (AI)—and they’re increasingly eager to get started.

In the next two years, financial services executives expect AI to have the greatest impact on fraud detection, risk management, and process automation. More broadly, they believe the biggest potential benefits of AI will be increased productivity and increased revenue growth. But for all their enthusiasm about AI’s potential, these industry executives aren’t blind to the obstacles they face in capitalizing on it.

So how can financial services firms use AI to become more productive and profitable? Read our report to find out.

Thriving in an AI World: Financial Services insights
Financial services firms see artificial intelligence as a tool for improving productivity, managing risk, and generating growth.

 

93%

of financial services executives say AI would make their organization more efficient.

93%

of the industry executives are confident in AI’s ability to detect fraud.

85%

of the industry executives wish their businesses would more aggressively adopt AI.