Insight

Rethinking the 'services' in managed services

For years IT Outsourcing providers promised to “run your mess for less.”

Susan Garcia

Susan Garcia

Managing Director, Advisory, KPMG LLP

817-680-6665

Brian Jensen

Brian Jensen

Advisory Managing Director, GRC Technology, KPMG LLP

+1 817-946-9552

Today’s IT leaders are expected to deliver far more than always-on software. Agility, innovation, collaboration and value creation are now IT’s goals. A host of new technologies—cloud, AI, analytics, blockchain, low code and more—are making it possible to achieve these goals. But these innovations also create a whole new set of challenges for IT leaders—a completely different “mess” that requires you to rethink what managed services ought to look like today. See what you’ll need.

Rethinking the 'services' in managed services
How agility, innovation, collaboration and value creation—together with a host of new technologies like cloud, AI, analytics, blockchain, and low code and more are making it possible to rethink managed services