Powered Enterprise | Marketing, sales and service

Work smarter, using automation and insight, to improve client service and keep customers loyal.

Work smarter, using automation and insight, to improve client service and keep customers loyal.

With customers empowered to easily switch providers or substitute products, more than ever it is critical to provide the right service through the right channel at the right time. Not only that, but you need to continually improve the customer experience and keep managing costs.

Having a connected front office is the right strategy to meet these demands—giving you the ability to leverage almost every company-wide resource available to fulfill their needs.

Powered Marketing, Sales and Service provides immediate access to leading practices and processes to help you put consumers at the heart of your decision making. It uses pre-configured cloud technology to help you transform your front office to meet challenges such as:

  • How can your organization engage customers across traditional and digital channels seamlessly and effectively?
  • How are you leveraging data to inform strategy and the customer experience?
  • Does your business have the right operating model to meet the new customer expectations?
  • How to break down traditional silos between marketing, sales and service to create a connected front office?

Empower your organization to deliver improved value.

Powered Enterprise | Marketing: Following the customer and creating multi-channel personalized experiences demands a flexible, integrated infrastructure, Powered Marketing focuses on easily integrated, scalable open-access solutions.

Powered Enterprise | Sales: Powered Sales can help show the way, automating low value-added activities for customers and salespeople, or offloading them to lower-cost resources.

Powered Enterprise | Service: Powered Service can help re-make your organization as a digitally integrated enterprise, positioning ‘benefit to the customer’ as a guiding light, informing all strategy, execution, and behavior.


KPMG Powered Enterprise | Marketing, sales and service is enabled by Microsoft.

Switch up customer engagement
KPMG Powered Enterprise | Marketing, sales and service

OUR APPROACH

Powered Enterprise is a full suite to help you design, scale, and evolve your transformation. 

Our framework provides you with three integrated elements for transformational success.

Design: Target Operating Model

We've distilled our cloud migration experience into pre-built components in six critical areas: functional processes, people, service delivery model, technology, performance insights and data and governance.

Scale: Powered Execution Suite

We use an integrated, pre-configured set of methods and tools to take the complexity out of implementation, with reduced risk. Tested. Effective. Fast.

Evolve: Powered Evolution 

We provide specialized managed services so you get lasting value from your cloud investment. As technology platforms and applications evolve, our highly skilled global delivery network keeps your business functioning at its peak.


Jesse Loscalzo

Jesse Loscalzo

Principal, Advisory, KPMG US

+1 651-246-3846
Andrew Bass

Andrew Bass

Managing Director, Alliances, Advisory Bus Dev - Consulting, KPMG US

+1 303-718-2098
Don Mailliard

Don Mailliard

Principal, Advisory, Consulting National, KPMG US

+1 214-840-2848
Julio J. Hernandez

Julio J. Hernandez

Global and U.S. Customer Advisory Lead, KPMG US

+1 404-222-3360

Find out what’s possible with KPMG Powered Enterprise.

KPMG Powered Enterprise has a solution for each and every business function and pre-configured to work with your chosen SaaS platform. Our proven methodologies, technology insight, and prebuilt configurations get you up and running faster so you can adapt to new trends, opportunities and threats as and when they happen. It’s a fresh perspective on effective cloud transformation.

KPMG Powered Enterprise has a solution for each and every business function and pre-configured to work with your chosen SaaS platform. Our proven methodologies, technology insight, and prebuilt configurations get you up and running faster so you can adapt to new trends, opportunities and threats as and when they happen. It’s a fresh perspective on effective cloud transformation.