Insights

Fresh thinking and actionable insights that address critical issues your organization faces.

Learn more

Resources

Services

KPMG's multi-disciplinary approach and deep, practical industry knowledge help clients meet challenges and respond to opportunities.

Services to meet your business goals

Technology Alliances

KPMG has market-leading alliances with many of the world's leading software and services vendors.

View all Alliances

Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more
Relevant Results
Sorry, there are no results matching your search.
Autocomplete suggestions are available. Use up and down arrows to review and enter to select.
See more results

KPMG Target Operating Model

A blueprint for rapid and sustainable functional transformation.

Learners expect consumer-grade experiences that are immediate, engaging, and impactful.

Learners expect consumer-grade experiences that are immediate, engaging, and impactful.

Learning organizations are challenged with capability, capacity, and their inability to demonstrate value in an era where upskilling and engagement are more critical than ever.

KPMG Learning as a Service offers extensive learning strategy optimization approaches and managed solutions that range from target operating model transformation, to managed services providing help desk support and custom content and facilitation, that relieves leaders of operational burdens and associated costs. This allows leaders to save time and money by focusing on management data that will enable them to deliver against their business goals.

Our team of learning specialists source the optimal set of benchmarks, technologies, partners, and services to create impactful learning cultures. We will deliver innovative and flexible solutions that are underpinned by our robust analytics service to determine the most effective routes and methods to meet your transformation needs.

The power behind your sustainable functional transformation.

KPMG Powered Enterprise transformation approach guides you through your end-to-end transformational journey. At the heart of it, the KPMG Target Operating Model shapes your business transformation and maps out the optimum way for lasting value of your investment.

There are many challenges during a functional transformation program - none more so than envisioning what you can achieve and validating that it will work for your organization. So, it is worthwhile understanding the fundamental role the KPMG Target Operating Model can play in achieving this.

The initial stages of your transformational journey can have the most profound impact on your ultimate outcome. It's during this stage that the big decisions are made and the place you are trying to end up is determined. The quality of the outcome is in direct relation to how clearly you understand where you are trying to go. Business leaders should be the driving force for the vision but need a starting point to work from. That's where the KPMG Target Operating Model can help empower you to move to a 'best in class' vision.

Its real power is in the design.

Part of the problem with 'traditional' target operating models is they're often not comprehensive enough in scope. If they only cover the traditional process-people-technology relationship, they can miss where the work will get done, how it will be reported and measured and how it will be governed and controlled. To overcome this weakness, the KPMG Target Operating Model includes not three, but six 'layers' - Process, People, Service Delivery Model, Technology, Performance Insights and Governance.

Understanding how all six components of your Target Operating Model layers relate to each other is key to creating an integrated and highly functional solution. They provide unparalleled visibility of each potential change and their corresponding consequence.

YouTube thumbnail image

KPMG Powered Target Operating Model

The KPMG Target Operating Model is designed as a blueprint for rapid and sustainable functional transformation. See how the six layers of the model can help you transform your business.

Breadth and depth

Each of the six layers contain a number of 'assets' which are predefined and are designed to help you get to where you need to be sooner. Each asset can be thought of as a collection of solution accelerators comprised of hundreds of predefined or prebuilt processes, workflows, definitions, integrations, reports, dashboards and even training programs. Using this combination of assets to suit your organization goes a long way towards helping you to envision where you are heading and validate that it will work for you.

KPMG Target Operating Model

Functional processThis frames your world. Everything that happens is part of the process.

Hundreds of predefined processes for Finance, HR, IT, Customer Operations, Procurement, Supply Chain, Cyber and Risk.
People

Who does what, the reporting lines, required skill sets, roles and responsibilities.

Organization and job definitions with process connections.
Service delivery model

What will get done and where, Identification of what capabilities are delivered and how.

Shared service center, centers of excellence and outsourcing operating models to optimize service delivery.
Technology

The environments, applications and integrations that enable and automate process.

Reference cloud architecture, pre-build integrations, pre-built conversions, and thousands of test scripts.
Performance insights & data

What will be reported and how. Defines the information requirements, KPI framework to optimize decision making.

KPI’s, process performance indicators and enhanced reporting beyond the vendor supplied reports to satisfy your organization.
Governance

How will it be overseen. Defines risks and controls for every process, plus segregation of duties, access rules and policies.

Risk and internal controls for every process, plus segregation of duties reference and policy identification.

Turn a move to the cloud into a sustainable transformation

The goal of the KPMG Target Operating Model is to turn a potentially standard cloud implementation project into a dynamic functional transformation. The KPMG Target Operating Model is based on a deep understanding of how transformation works within, and across, an enterprise.

It does this by building on the excellent work of the wider functional and specialist practices across the KPMG network of member firms to help you envision your model, on your chosen cloud platform (or a short-list of cloud platforms), for your particular business. This is why we - and you - can be so confident of the outcome and the value potential it brings.

We've written a Target Operating Model guide for CXOs (and other business leaders) which expands on this theme and can be shared in your organization. Please do take the time to download it here:

Dive into our thinking:

KPMG Target Operating Model

Download PDF

What’s in the box?

Powered Enterprise provides you with three integrated elements for transformational success. Using our tried and tested operating model, implementation suite of tools and ongoing evolution services you can choose your desired functional outcomes then make them a reality.

The power to transform at the speed of business

Discover the solution for business-led, technology-driven modernization with KPMG Powered Enterprise

Read more

CLIENT STORY

Innovation for a healthier future

KPMG Powered Enterprise helped a leading pediatric hospital achieve 10:1 return on broad business transformation in the cloud.

 

This client's transformation spanned HR, finance, payroll, supply chain, procurement, and IT. In just over six months, the annual savings rate exceeded $20 million.

Read more

Explore more

Meet our team

KPMG Powered Enterprise has a solution for each and every business function and pre-configured to work with your chosen SaaS platform. Our proven methodologies, technology insight, and prebuilt configurations get you up and running faster so you can adapt to new trends, opportunities and threats as and when they happen. It’s a fresh perspective on effective cloud transformation.

Image of Rob Barrett
Rob Barrett
KPMG Powered Leader, Principal, Advisory, KPMG US
Read bio
Image of Rob Barrett
Rob Barrett
KPMG Powered Leader, Principal, Advisory, KPMG US
Read bio

Explore other services tailored to your business

Service
Powered Evolution
Read more
Service
The power of data-driven HR
Read more
Service
Cyber Security Services
Read more

KPMG. Make the Difference.


Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. KPMG LLP does not provide legal services.

The information contained herein is not intended to be “written advice concerning one or more Federal tax matters” subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230.

© 2024 KPMG LLP, a Delaware limited liability partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

For more detail about the structure of the KPMG global organization please visit https://home.kpmg/governance.

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Search now!

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Submit

Office locations

View locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Learn more

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.

Contact

Headline