Part of the KPMG Consumer pulse survey series, KPMG polled over 1,000 consumers across the United States in September 2021 to learn about household spending, expected purchases, shifts in spending habits, and travel for the upcoming holiday season. This year, we’re finding that consumer optimism is high with many shoppers reporting they are back to work, have money in their wallets, and are ready to spend on holiday purchases.
Key highlights impacting the Travel, Leisure, and Hospitality sector include:
- Fewer respondents plan on staying local for Thanksgiving and the Winter Holidays than last year
- 55 percent of respondents are still at least somewhat dissuaded from travelling due to COVID-19, their main concern being the further spread of the virus.
- Approximately 50 percent of respondents believe their leisure and business travel habits have or will change permanently due to COVID-19
- 58 percent of respondents would prefer a travel partner that has a fully vaccinated staff over one that does not
Visit our Executive Report and Infographic to learn more.