State & Local Government CIO priorities in the new reality

Digital leaders are focused on scaling multiple priorities, supported by evidence-based decision making and scenario planning.

Carl Marsh

Carl Marsh

Managing Director, CIO Advisory, KPMG US

+1 512-320-5200

Lorna Stark

Lorna Stark

National Government & Public Sector Leader, KPMG US

+1 212-872-3396

A Harvey Nash / KPMG CIO Survey 2020 industry report

Operational priorities, technology investments, business performance, cloud and data security, diversity and inclusion in State & Local Government

Governmental support and stimulus packages have been critical to communities and industries through the COVID-19 pandemic, but there is likely to be lasting impact on public debt and future spending capacity. Looking forward, many governments will be undertaking the largest logistical challenge in the past 50 years as they mobilize and rapidly distribute a COVID-19 vaccine to their populations. At the same time, some capital projects will be delayed, but others are likely to be accelerated if they can help drive recovery and renewal such as ‘shovel ready’ infrastructure projects that will deliver rapid benefits to communities or business. Meanwhile, new and more remote working models mean that some assets and estate will no longer be needed, generating opportunities for cash release.

In this State & Local Government report, we share how being a digital leader differentiates you from your industry peers. We also compare survey results for State & Local Government to overall results in these key areas:

  • board priorities and investment 
  • strategy and operating model
  • delivering value at speed
  • people and culture
  • the rise of cyber
  • analytics and insight.
Key findings from the survey responses of 119 State and Local Government technology leaders

Full survey report

Now in its 22nd year, the Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world, with over 4,200 responses from CIOs and technology executives across 83 countries in 2020.