Power & Utilities CIO priorities in the new reality

Leaders are creating seamless interactions through digital technologies.

Kimberly M. Sorensen

Kimberly M. Sorensen

Managing Director, CIO Advisory, KPMG US

+1 713-319-2044

Regina Mayor

Regina Mayor

Global Head of Energy, KPMG in the U.S.

+1 713-319-3137

A Harvey Nash / KPMG CIO Survey 2020 industry report

Operational priorities, technology investments, business performance, cloud and data security, diversity and inclusion in Power & Utilities

As an essential sector, power and utilities companies keep the lights and heat on and our phones and internet connections running. Nevertheless, there are challenges this industry must navigate. 

From a technology perspective, the innovation imperative is centered around the asset: physical assets need to be digitized, and digital assets need to be monetized—such as digital twin technology that replicates power plant and transmission-distribution equipment and processes in a virtual environment to model scenarios that reduce CAPEX or OPEX.

In this Power & Utilities report, we share how being a digital leader differentiates you from your industry peers. We also compare survey results for Power & Utilities to overall results in these key areas:

  • board priorities and investment 
  • strategy and operating model
  • delivering value at speed
  • people and culture
  • the rise of cyber
  • analytics and insight.
Key findings from the survey responses of 125 Power & Utilities industry technology leaders

Full survey report

Now in its 22nd year, the Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world, with over 4,200 responses from CIOs and technology executives across 83 countries in 2020.