Insight

The buy desk advantage

Deliver coordinated procurement experiences through processes that put the customer at the center.

Jim Murphy

Jim Murphy

Principal, Advisory, Finance Transformation , KPMG US

+1 408-367-1603

Chris McClory

Chris McClory

Director, Procurement and Business Services, KPMG US

+1 949-885-5634

What is a procurement buy desk? 

A procurement buy desk comprises people and technologies that help business partners understand the most expeditious procurement routes:

  • human teams that triage calls from business partners and suppliers and direct them to the most appropriate buying channels
  • a multi-faceted technology platform that allows business users to choose the procurement route that best fits their needs.

The procurement intake process is streamlined, business users can access the correct channels, and functional leaders have increased influence on spend. Not only can a buy desk reduce cost and manage risk, but also it can provide an additional career path for procurement professionals within sourcing.

Explore in this paper how a buy desk can help you achieve the future of procurement—a future that includes customer-centricity, flexible approaches, and a breadth of capabilities to support everything from low-value everyday purchase to large strategic procurement projects: 

  • benefits of a procurement buy desk
  • activity flows
  • unlocking value
  • customization
  • tools and technologies
  • change considerations
  • lessons learned from successful implementations.

 

The buy desk advantage
Deliver coordinated procurement experiences through processes that put the customer at the center.