How COVID-19 impacts your IT operating model

Big changes in IT are required to survive and thrive in the new reality.

Steve Bates

Steve Bates

Principal, Global Lead, CIO Center of Excellence, KPMG US

+1 303-295-5524

Transform your IT operations after a disruption

Preparing for a future after COVID-19 requires comprehensive changes that enable a business to deliver products, services, and experiences that employees and customers expect. Successful companies will do this by transforming across the six dimensions of the IT operating model:

  • Functional process
  • Technology
  • Service delivery model
  • Governance
  • People
  • Performance insights and data

Every change made in response to COVID-19 impacts the IT operating model. KPMG can help you navigate these changes by assessing your current model, developing a transformation roadmap and mobilizing a structure to drive your transformation.

Understanding the implications of COVID-19 on your IT operating model
Comprehensive changes in IT are required to thrive in the new reality.


IT operating model impacts of COVID-19


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