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Inclusion and diversity strategy

Guiding principles and key success factors for inclusion and diversity as a competitive differentiator

How KPMG can help: Human Capital Advisory

In today's environment, organizations can no longer afford to treat inclusion and diversity (I&D) as a public relations or human resources issue. Instead, they must take a thoughtful and sincere approach, and adopt a meaningful I&D strategy. 

Inclusive business practices help companies remain relevant to customers and communities. The power of people’s differences—through greater access to talent, a healthier work environment, stronger brand recognition, and deeper community relations—can strengthen competitiveness. 

KPMG LLP recommends a coordinated approach to inclusion and diversity strategy, including visible commitment and engagement of top management (including promotion of qualified, diverse people to leadership roles); active dialogue to seek feedback from diverse employees; a coordinated, enterprise-wide implementation approach; and a supportive organizational culture bolstered by a complete change management program. 

In this paper, we explore:

  • the positive impacts gender, ethnic and cultural diversity can have on financial performance
  • guiding principles that can simplify organizational, strategic, cultural, and logistical factors when defining an overarching I&D strategy
  • key success factors for progressing from simple equal employment opportunity compliance to a fully integrated I&D business model
  • immediate and ongoing activities to build a robust inclusion and diversity program.

Dive into our thinking

Inclusion and diversity strategy

Guiding principles and key success factors for inclusion and diversity as a competitive differentiator

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Human Capital Real Insights

Leading ideas for navigating the evolving workplace, managing talent, and positioning HR as a source of innovation.

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Meet our team

Image of Brock Solano
Brock Solano
Managing Director, Human Capital Advisory, KPMG LLP
Image of Arpan Narayan
Arpan Narayan
Director, Human Capital Advisory, KPMG US

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