Engaging with your workforce: Road to new reality

Just about everything related to the ways we are used to working has changed. These new ways of working are forcing us to pivot how we retain and develop our current employees in an environment where uncertainty and change are the norm. During COVID-19, the crucial role that public sector workers play in everyday activities has become increasingly transparent – providing critical public services when they are needed the most. The evolution that we are seeing today continues to shift organizational priorities toward focusing on people and bringing humanity and employee experience into the public sector.