Forward-thinking insurers, along with the many investors acquiring brokers today, are investing in technology to dramatically improve efficiency. Managing the book better is now table stakes: industry leaders are tapping vast new troves of data and harnessing artificial intelligence and machine learning to see the biggest risks and opportunities sooner and serve customers better.
Carefully targeted technology investments are also helping brokers significantly reduce manual work to give agents more time to focus on customers and build the business. And by improving data standards and workflows in each line of business, they’re speeding accurate underwriting, quotes and claims-handling. We’re helping many of them deliver synergies early, manage change and cultural assimilation, and capture value.
