Insight

Making culture transformation happen

Driving culture change that is focused, meaningful and rapid

Leila Shin

Leila Shin

Managing Director, Transformation Delivery, KPMG US

+1 312-665-2868

Michelle Kent

Michelle Kent

Principal, Transformation Delivery, KPMG US

+1 303-382-7971

Jenny Kim

Jenny Kim

Director Advisory, Transformation Delivery, KPMG US

+1 703-328-3963

An organization's culture is the underlying behaviors and mindsets that define how work gets done. It's what drives employee commitment and performance. Most executives believe that improving corporate culture would improve the value of their company1.

For many leaders, however, changing culture feels like an overwhelming, intangible feat that is hard to explain, let alone structure in a way that drives progress and measures success. To help address the challenge, we explain in this paper:

  • the relationships between organizational strategy, purpose, culture and business performance
  • how to define the culture change needed and enact a more focused, meaningful and rapid transformation
  • reinforcing culture change through identification of specific behaviors and drivers
  • key considerations for success.
Making culture transformation happen
Driving culture change that is focused, meaningful and rapid

Determine if your culture is helping you achieve your goals

  • Are you having challenges with connecting your organization’s purpose to drive business performance?
  • Do you feel your employees know the right behaviors to enhance the right culture?
  • Have you articulated clearly what culture you are looking for (“culture of”) and the specific behaviors you expect?
  • Have you identified the drivers that are working for or against the culture you’re expecting?
  • Are leaders consistent in how they model and drive organizational culture? 

If you answered "no" to some or all of these questions, you may need to take a closer look at how you approach culture change. Download the PDF to better understand the need for culture change to drive business performance. 

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