The majority of the workforce has moved to a remote working environment, creating significant challenges for technology organizations. When focusing on digital and tools, it is important to think holistically through all aspects of the workplace ecosystem to ensure nothing is overlooked. The right combination of digital interfaces and tools as well as the infrastructure to support them is essential to getting the entirety of your extended enterprise access to the critical assets they need.
In this paper we explore actions organizations should consider taking to solve common challenges arising from changing workforce demands. These actions address multiple aspects of technology, but each are critical in ensuring the continuity of business operations in this new way of working.