Kelly Donovan: Women are particularly effective in the area of risk management. And are particularly good at managing people and implementing compliance programs. They're effective in working with people who may be victimized in one way or another. And they are good at implementing corrective actions in an effective transparent way.
Terry Pesce: And I think bringing that perspective to your clients to say "I feel your pain", I understand what you need to do. I'm not going to sell, sell, sell and just give you what would be nice for us. I'm going to give you what really works for you and be your partner all the way through. And I just think my various experiences have helped me to grow into the person that I am, that can share the clients experiences and communicate with them at a personal level and not just a contractor level.
Kelly Donovan: At its very nature, investigations are talking to people -- uncovering facts, getting information from people, and being able to relay those findings to others in a meaningful way. You have to be able to interact and deal effectively with people.