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Insight
A practical guide on designing and operating supply chains for a digital world.
Digital disruption is changing the world in which we live and work. With more product choice, and conveniences such as Click & Collect, full order visibility, and personalized on-demand entertainment, consumer expectation has never been higher.
To deliver on these changing customer demands, every business requires an effective digital roadmap. In fact, building such a strategy has been proven to boost ROI on supply chain technology by a factor of four.
It's often complicated territory to navigate, but for those willing to build ecosystems and concentrate on long-term, customer-centric, performance-led strategies, the benefits can be far greater.”
Rob Barrett, Principal, Operations Advisory, KPMG U.S.
Whether you’re looking to optimize existing processes or transform entire operations, this report offers a practical guide that can help you:
- Focus on performance-led digital strategies
- Improve your processes and decision making
- Build a clearer overview of your digital supply chain
- Harness digital solutions to deliver superior customer experience.
Explore the paper for a clear picture of the digital supply chain and how digital solutions can help you on a path towards superior customer experience.
