Solving for IT integration: SIAM

Information technology (IT) used to be far less complicated. But not any more. Today’s IT service governance landscape is a complex, multifaceted multiprovider environment, with the CIO at the center. 

An effective and fairly new toolkit has emerged that is now delivering success to the CIOs and companies that are willing to adopt its insights and leverage them against the challenges of today’s IT governance.

Think of service integration and management (SIAM) as a catalog of tested service management approaches and processes that rein inefficiencies.  SIAM techniques counter the irritations that have entered the CIO’s world in the form of multi-provider environments, including, as-a-service providers, third-party resources, and even internal resources not fully aligned with the company’s IT mission.

SIAM brings together a collection of independent processes and harnesses their collective power to increase IT management success. This paper will show how SIAM can end rivalries and turf wars and amplify positive results for everyone.

Read to the article explore these topics and begin harnessing the power of SIAM:

• IT governance today
• The CIO dilemma
• The client comes first
• Contractual enforcement
• The efficiency of fairness
• Four core SIAM implementation models
• SIAM implementation in six steps