In the future, supply chains won’t be driven by products and processes, but by customer needs; they won’t depend on capital-intensive fixed assets and linear flows, but on an ecosystem of modular capabilities, delivered through a network of trusted third-parties, that can be scaled and recombined as needs require; operators will become managers; new skills will be required and job roles created.
Successful businesses of the future will adopt a technology-enabled, data-powered, insight-driven approach, and invest in recruiting top talent. If yesterday’s supply chains were rigid and reactive, tomorrow’s supply chains will be nimble and predictive.
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