Personal and customized: Employee experience
Personal and customized: Employee experience
Insight

Personal and customized: Employee experience

Employee experience is critical toward having the right people, skill sets, and agility to compete in a competitive marketplace.

In a time of unprecedented change, where the marketplace is increasingly complex and competitive, the workforce is in huge upheaval with each demographic bringing their own views on work—Millennials, Baby Boomers, and Generation Z. Add to that new technologies like intelligent automation, which cause repercussions in how and where humans do their jobs.

In order for organizations to be successful in this evolving workplace, providing an appropriate employee experience will help drive finding the right people, technologies, and operating models. It will also help attract and retain talent that is more productive. This new kind of employee experience should feel personal, relevant, and responsive to individual needs, giving employees a sense of purpose and showing that their personal values are in alignment with those of the organization.

Eighty-five percent of survey respondents indicated that employee experience and engagement is the most valuable HR capability.
KPMG future of HR survey 2019

Building employee experience has never been more important for organizations looking to succeed. Doing so will require CHROs and other executives to think differently about its value and their role in creating and maintaining a positive experience to help build and maintain a competitive advantage.

Read this paper to learn about:

  • the need for personalized employee experiences
  • developing the employee experience
  • HR as a platform
  • integrating data to better understand workers
  • delivering experiences to achieve value. 
Personal and customized: The future of employee experience
Employee experience is critical toward having the right people, skill sets, and agility for competing in a competitive marketplace.