Workday optimization and support services

Transitioning enterprise solutions from tactical, transaction-based tools into strategic enablers of business objectives continues to be a challenge for many organizations. To capitalize on investments in Workday-based solutions, organizations should consider enacting a proactive and ongoing effort to optimize system configuration, deploy new features, and achieve compliance with internal governance and control policies.

KPMG LLP's Workday optimization and support services provide a combination of tactical and strategic consulting that enables organizations to transition their enterprise solutions from a transaction-based tool into an enabler of strategic objectives.

What is included in Workday optimization and support services?

Annual health check

• comprehensive system health check delivered by certified Workday consultants
• customized reommendations to improve performance, user engagement, and optimize configuration
• proprietary tools and reports that enable diagnostic and compliance reporting.

Update analysis and planning

• assistance with new feature fit/gap analysis and planning for uptake
• product and custom integration testing support to help ensure a smooth transition to new Workday release
• strategic planning for Workday platform and integration into broader IT plan.

Ad hoc support

• ad hoc support capabilities for general system troubleshooting within your contracted scope
• assistance with report writing, business proess routing, and security issues
• resource support for business cycle events..

Our goal is to help organizations capture the most value from their investments in Workday. By combining strong Workday technical capabilities with broad process and organization experience, KPMG provides a comprehensive service to help clients achieve their goals, minimize resource ramp-up time and deliver continuous improvement across the organization.