Articles for the people agenda

"How may A.I. assist you?"

Conversational AI agents can boost employee performance, productivity and outcomes

Driving toward high performance data and analytics

Four steps for building the right organization

Rise of the humans

A series of three papers on integrating digital and human labor and shaping a workforce of bots and their bosses

The customer-centric CHRO

HR plays a critical role in elevating the customer experience.

The future of HR survey 2019

KPMG's survey of 1,200 global HR executives exposes a clear and troubling gulf between action and inertia on transforming the HR function for the 21st century.

The future of work

New workforce dynamics impact organization performance and competitive advantage.