A well-governed EA service model can turn an enterprise architecture (EA) team into a group of strategic advisors and transformation agents. Supported by their insightful and trusted information on high-priority issues, a business can make decisions better, faster, and cheaper.
You may have some kind of enterprise architecture (EA) capability—a list of systems and costs, and some high-priority processes mapped out and aligned to systems. You may even have an EA platform (software) installed to help deliver EA value. But, are you having the impact you envisioned? When decision makers come to the EA team to help with business problems and related technology road maps, are they confident in the recommendations? Is there transparency and quality behind EA responses and do the answers come in a timely manner?
A business-aligned EA service delivers and presents information for business and functional leaders, not just architects and IT experts. The data that underpins answers is high quality and easily validated. The processes to translate data into insights are speedy and streamlined, the right people are trained and held accountable, and tools are used optimally to reduce costs over the longterm.
The technologies that underpin enterprise architecture processes are critical to enabling a service-based approach. For EA resources to produce answers quickly, reliably, and repeatedly, a base EA platform needs to be in place, but it also must be flexible and customizable.
The key to effectively staffing the EA function includes identifying and slotting candidates into the correct level, and supporting them with training and tools. This means having the right mix of business architects (who understand the business), technology/solution architects (who understand how to design solutions to solve business problems), and analysts.
This paper dives deep into common enteprise architecture challenges and uncovers how CIOs and CTOs can put discipline and governance behind an organization’s EA capability to drive more value for the business. Read it to discover techniques to elevate EA to a strategic capability: