KPMG perspectives on delivering digital mortgage solutions
The industry faces a number of challenges that weigh on profits, from competition for market share and higher customer expectations to regulatory changes, slower growth, and rising loan origination and servicing costs. Today’s consumers are accustomed to transacting online, and seek a digital experience when buying a home and obtaining a mortgage.
Banks and other lenders are working to provide borrowers with a digital experience for their home-buying need, but many need help implementing a true end-to-end digital operating model.
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