Bloomberg partnership series: The practical guide to disruption

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Emily Frolick

Partner, Advisory, KPMG (US)

+1 513-763-2453

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Bank customer service as a competitive advantage

The customer experience is about to become the new battleground.

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The coming revolution in patient access

The patient experience is about to get a major upgrade.

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Your supply chain is dying

Over the next decade, in any given company, the supply chain as we know it will be replaced by fulfillment networks that are purpose-built to deliver what micro-segments of a company’s consumer base wants, when they want it, according to Sam Ganga, a principal on KPMG’s Experience Design and Engineering team.

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The rising expectations of constituents

Innovations born in the private sector are making voters expect more from their governments.

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Tech innovation to reinvent the CFO suite

With machines taking over routine work, the finance organization will need more thinkers, data scientists, and modelers.

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