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Partner, IT Audit and Assurance, KPMG US
Examine the future of five key business processes in these articles produced in collaboration with Bloomberg Media Studios.
The customer experience is about to become the new battleground.
The patient experience is about to get a major upgrade.
The supply chain as we know it will be replaced by fulfillment networks purpose-built to deliver what micro-segments consumers want.
Innovations born in the private sector are making voters expect more from their governments.
With machines taking over routine work, the finance organization will need more thinkers, data scientists, and modelers.