There is no doubt the utility industry of the future will look very different from the industry we have today.
Many utility companies may have a strong grasp on the key forces at work in the industry. But predicting how they will play out is an uncertain science, at best.
A utility that thrives in this changing business environment will adopt a proactive, technology savy and customer-focused business model capable of course correcting quickly as challenges emerge.
Explore a best-practice approach to building agility into the strategy, business models, target operating models, and transformation initiatives of utility companies.