Insight

The real estate and facilities management (REFM) outsourcing landscape 2017

Trends in real estate and facilities management outsourcing based on a survey of over 167 buyer organizations, service providers and legal counsel and advisors.

2017 global REFM outsourcing pulse survey results

View the 2018 REFM outsourcing survey results

The real estate and facilities management (REFM) outsourcing pulse is a member of the KPMG global insights pulse family of surveys that provide insights into trends and projections in end-user organizations’ usage of global business services (GBS), or shared services, outsourcing, and third-party business and IT services.  KPMG conducts the global REFM outsourcing pulse survey on an annual basis.

In this edition, 167 respondents were surveyed in the 4th quarter of 2016. Read the report for:

  • REFM buyers’ current and planned outsourcing usage trends
  • an update on global sourcing: Sourcing, management, and governance of global REFM outsourcing efforts
  • market deal characteristics.

The REFM landscape: Insights from the front lines

Results of KPMG's global real estate and factilities management outsourcing pulse survey