Lending transformation

How do you transform your lending business model to thrive in the era of digital innovation?

Over the past several years, the mortgage and consumer lending industry has experienced unprecedented turmoil. Traditional financial institutions are under pressure from fintechs and their customers to innovate and deliver more efficient and digitally enabled services.  At the same time lenders also need to secure their regulatory footing and improve their operating environment by upgrading and optimizing core platforms.

KPMG’s Mortgage & Consumer Lending (MCL) services team can help you navigate these complex challenges and transform your business. Our practice includes approximately 200 professionals in the United States who focus specifically on mortgage, consumer and commercial lending, providing deep industry knowledge and experience in the financial services sector.

Some of the services we offer include:

  • Core platform selection and implementation ─ Helping lenders and servicers to secure regulatory footing, stabilize operating environments and begin addressing basic client expectations by upgrading core platforms (POS, LOS, Servicing) and optimizing target operating model.
  • Digital mortgage  ─ Helping lenders deliver a customer-centric and integrated digital experience by deploying digital capabilities necessary to drive profitable growth (e.g., personalized customer experiences, intelligent automation (IA) of processes, advanced analytics)
  • Automated loan file review ─ Deploying a targeted IA platform to optimize manual and paper-based processes across origination & servicing operations (e.g., loan file QC/due diligence, settlement services, CCAR-14M data validation, risk testing) to drive efficiency gains, higher quality, and a variable cost model

KPMG’s MCL professional’s couple industry expertise and leading practices with a well- established suite of methods and delivery accelerators to ultimately help our clients to drive profitable growth through a customer-centric and integrated digital business model.