Human resources: Leading a dynamic workforce in healthcare

New KPMG study finds a growing number of organizations embracing the need to transform HR

Hospitals and healthcare systems are navigating an ever-changing landscape as they adapt to increased M&A, new regulations, talent gaps, and aging technology.

As organizations take the steps to redefine their workforces in a digital age, HR leaders must enable smarter decision-making using the latest in technology – cloud, mobile, data and analytics and cognitive computing. This is digital transformation and the time is now.

For the healthcare industry, the KPMG 2017 HR Transformation survey revealed:

The top areas for planned investment are:

  • talent management (49 percent)
  • HR data and analytics (39 percent)

Ninety-two percent of healthcare organizations plan to use intelligent automation in the near future to enhance talent acquisition, talent management and other key processes like learning and analytics.

Key challenges to delivering strategic value to the business are:

  • shortcomings in supporting HR technologies (47 percent)
  • weak data and analytics capabilities (41 percent)


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