Intelligent automation has the potential to fundamentally change the current approach to human capital management. While technology is a driving force in this transformation, having a proactive, people-oriented strategy will make all the difference in how an organization is able to adapt to change.
The human resources function has an opportunity to be at the center of these strategic discussions and play an instrumental role in how organizations adopt intelligent automation. KPMG’s 2017 Human Resources Transformation survey reveals that 27% of organizations report their HR function is viewed as a key business asset that adds strategic value. Of those organizations:
A lack of budgets and skills process standardization