Is benchmarking the right path to improving outsourcing?
Is benchmarking the right path to improving outsourcing?
Insight

Is benchmarking the right path to improving outsourcing?

Alternatives to benchmarking for comparing processes, costs and service delivery in a short time frame.

In the competitive world of outsourcing, benchmarking tends to become all about cost and price comparisons. Too often, conventional benchmarking is done as a one-time project to prove a point.

However, benchmarking, at its most effective, is built-in and ongoing—it's part of a thoughtful, overall strategy that drives continuous improvements toward major goals over many years. It's not a silver bullet, it's an operational philosophy that's tied to long-term business goals.

The good news is, if you haven’t been benchmarking all along, there are other ways to compare processes, costs and service delivery in a short, meaningful time frame.

Read the report to learn more.

Executive Dilemma: Is Benchmarking the Right Path to Defining Opportunities for Improvement?

Value assurance for outsourcing contracts: there are alternatives to benchmarking for comparing processes, costs, and service delivery in a short time frame.