Insight

Global business services journey to excellence

Discover the keys to a successful journey toward GBS maturity.

Global business services (GBS) is the preferred service delivery model for most large companies today. However,  companies often reach a midpoint in GBS maturity and then pause. We have found that only those companies that continue on their GBS journey can reap the full rewards of their investment.

Explore in this paper:

  • the importance of GBS
  • key factors that enable GBS maturity
  • how companies can develop a GBS strategy based on their unique business models and objectives.

 

Global Business Services (GBS) Journey to Excellence

The importance of global business services (GBS), key factors that enable GBS maturity, and how companies can develop a GBS strategy based on their unique business models and objectives.